Le représentant régional est
élu lors de la finale de la branche de Kyushu.

Le vendredi 13 novembre 2020, la finale du tournoi de sélection de la branche de Kyushu Yanmar Agri Japan s'est tenue au Agri Solutions Center.
Il y a 202 employés techniques sous la juridiction de la succursale de Kyushu. Parmi eux, 3 excellents techniciens qui ont remporté la sélection stricte et ont travaillé ensemble ce jour-là pour participer à la compétition nationale.
Sur les 3, un seul peut se qualifier pour la prochaine compétition nationale. Le concours s'est déroulé avec une attention sérieuse de la part des concurrents et des juges, et le représentant de la région de Kyushu pour 2020 a été élu.

Les activités quotidiennes, les capacités techniques et les compétences proposées sont examinées.

The competition at Yanmar Agri Japan was in two parts. A “technical part” to check technical abilities and a “proposal part” to look at proposal skills in certain conversations.
“Technical part” was held outdoors. Machine troubles are to be solved technically. In addition to the normally used tools, the judges see whether they can use the functions of Yanmar’s original service system “SA-D (Smart Assist-Direct)*” for a quicker and safer repairment. Based on the examination sheet, judges score the process of finishing in time while utilizing daily knowledge.

“Proposal part” was held indoors. A role-playing system was adopted in which other Yanmar employees acted as customers and contestants served them. The point here is whether the staff is able to serve a customer dissatisfied with the estimated price so that they can understand and make a deal. Contestants provide explanations that are easy for customers to understand and convince, while presenting quotations and materials prepared in advance. It is an important examination for us to explain carefully what part of the machine needs repair and what caused it to break down, because this can lead to our trust.

Le déroulement.

It was November... but sunny as it can be. All were sweating at the contest. During the examination, other sales staff members were also watching seriously, and it seemed that they were looking for something that they could incorporate or refer to. In addition, the judges that gathered from within the jurisdiction of the Kyushu branch office for each department are also conducting the examination sincerely with a fair eye. It was a contest where anyone could feel the unwavering passion from all the people involved.
At the award ceremony, Mr. Kanaizumi, who was last year’s winner who participated as a judge, encouraged Mr. Nakazono, the representative of the Kyushu area. “The good atmosphere of your store was shown by the words that you strongly responded to a customer in the proposal power part ‘Leave it to Yanmar’. Please do your best for the national competition.” President Sugiyama, who also participated as a judge, closed the Service Contest Kyushu branch final tournament “I think it's a lot of detailed work, but you’ve been working hard and I've learned a lot too.”

• * Remarque : SA-D est l'abréviation de Smart Assist-Direct. Le système de Yanmar pour prendre en charge la maintenance telle que la gestion de l'état actuel des moteurs et des systèmes électriques, les pannes et le remplacement des pièces. La vérification et l'exploitation peuvent être effectuées sur un PC ou une tablette.