지역 대표는
큐슈 지부 결승에서 선출.

2020년 11월 13일(금), YANMAR AGRI JAPAN CO., LTD., Kyushu 지사 내 농업 Solutions Center에서 YANMAR AGRI JAPAN Service Contest의 Kyushu 지사 선발 토너먼트 결승전이 개최되었습니다.
큐슈 지사 소관에는 202명의 기술 직원이 있습니다. 이 중 엄격한 선발을 거친 우수한 기술 직원 3명이 이날 전국 대회 참가 티켓을 위해 뭉쳤다.
3명 중 1명만 차기 전국대회에 진출할 수 있다. 대회는 참가자와 심사 위원 모두의 진지한 관심 속에 진행되었으며 2020 년 큐슈 지역 대표가 결정되었습니다.

일상 활동을 가정하여 기술 능력 및 제안 기술을 검토합니다.

The competition at Yanmar Agri Japan was in two parts. A “technical part” to check technical abilities and a “proposal part” to look at proposal skills in certain conversations.
“Technical part” was held outdoors. Machine troubles are to be solved technically. In addition to the normally used tools, the judges see whether they can use the functions of Yanmar’s original service system “SA-D (Smart Assist-Direct)*” for a quicker and safer repairment. Based on the examination sheet, judges score the process of finishing in time while utilizing daily knowledge.

“Proposal part” was held indoors. A role-playing system was adopted in which other Yanmar employees acted as customers and contestants served them. The point here is whether the staff is able to serve a customer dissatisfied with the estimated price so that they can understand and make a deal. Contestants provide explanations that are easy for customers to understand and convince, while presenting quotations and materials prepared in advance. It is an important examination for us to explain carefully what part of the machine needs repair and what caused it to break down, because this can lead to our trust.

국민 여러분께 희망을 드립니다.

It was November... but sunny as it can be. All were sweating at the contest. During the examination, other sales staff members were also watching seriously, and it seemed that they were looking for something that they could incorporate or refer to. In addition, the judges that gathered from within the jurisdiction of the Kyushu branch office for each department are also conducting the examination sincerely with a fair eye. It was a contest where anyone could feel the unwavering passion from all the people involved.
At the award ceremony, Mr. Kanaizumi, who was last year’s winner who participated as a judge, encouraged Mr. Nakazono, the representative of the Kyushu area. “The good atmosphere of your store was shown by the words that you strongly responded to a customer in the proposal power part ‘Leave it to Yanmar’. Please do your best for the national competition.” President Sugiyama, who also participated as a judge, closed the Service Contest Kyushu branch final tournament “I think it's a lot of detailed work, but you’ve been working hard and I've learned a lot too.”

• * 참고: SA-D는 Smart Assist-Direct의 약어입니다. 엔진 및 전기 시스템의 현재 상태 관리, 고장 및 부품 교체와 같은 유지 관리를 지원하는 Yanmar의 시스템입니다. PC나 태블릿에서 확인 및 조작이 가능합니다.