About Service Awards

“Yanmar Service Awards” is an event for awarding Yanmar’s service staffs.
The outline of this award and the participating companies are as follows.

Every year, Yanmar selects and commends excellent service staff not only in Japan but also around the world.
This commending event is the Service Awards.
The scale of this award has expanded to dealers and distributors and is still rolling out.
We will continue to praise and enhance efforts of all service staff who are involved in Yanmar products and practice locally-based service around the world.

For all service staffs who maintain Yanmar products

Quem é a equipe de serviço?

Não apenas o responsável pela manutenção, mas todos os envolvidos no pós-venda da Yanmar.

Back Office | Field Staff | Training and Education

Mensagem do líder

YANMAR GLOBAL CS CO., LTD.
President and CEO Arjan van Geest

In recent years, the global business environment has changed rapidly in the flow of “globalization” and “digital transformation.”
Many of the products handled by the Yanmar Group are “production goods” that are indispensable for production activities in many fields. Therefore, stopping the customer's work due to machine down directly leads to a negative impact on the customer's business. Therefore, prompt and high-quality service activities, including timely preventive maintenance proposals, are becoming more and more important.
Yanmar Group has a vision of “maximizing a lifetime value that customers can obtain.” To achieve this, we believe that creating an environment in which service staff who support customers on-site can work with peace of mind and satisfaction is a top priority.
We have positioned and developed this Service Awards as one of our major pillars. We will continue to improve the quality of services of the Yanmar Group by self-improvement, and aim to be a group that customers choose permanently.

YANMAR CONSTRUCTION EQUIPMENT CO., LTD.
CEO Giuliano PARODI

In Yanmar, we want to facilitate and strengthen the relationship between the users and our distribution network and to provide consistently the best customer experience.
Many statistics demonstrate that up to 80% of the customer decision to buy the same brand from the same dealer is based on the aftermarket experience.
As customer expectations about service evolve continuously, as technology provides increasing opportunities, especially within the digital transformation, Yanmar Service
Awards are a great forum of reflection, of sharing and of learning which highlight the importance the Yanmar Group dedicates to the subject of customer and aftermarket experience.

Mapa dos Nomeados

Japão

  1. YANMAR CONSTRUCTION EQUIPMENT CO., LTD.
    Japão

    Compact Equipment

  2. YANMAR AGRI JAPAN CO., LTD.
    Japão

    Agricultura

  3. YANMAR MARINE SYSTEM CO., LTD.
    Japão

    Motor

  4. YANMAR ENGINEERING CO., LTD.
    Japão

    Motor

  5. YANMAR ENERGY SYSTEM CO., LTD.
    Japão

    Sistemas de Energia

  6. YANMAR GREEN SYSTEM CO., LTD.
    Japão

    Agricultura

América do Norte / América Latina

  1. YANMAR AMERICA CORPORATION
    Américas

    AgricultureCompact EquipmentEnergy SystemsEngineMarine

  2. YANMAR SOUTH AMERICA INDUSTRIA DE MAQUINAS LTDA.
    Brasil

    AgricultureCompact Equipment

  3. YANMAR COMPACT EQUIPMENT NORTH AMERICA
    Américas

    Compact Equipment

  4. TUFF TORQ CORPORATION
    Américas

    Component

Europa / Oriente Médio

  1. YANMAR COMPACT Germany GmbH
    Alemanha

    Compact Equipment

  2. YANMAR CONSTRUCTION EQUIPMENT EUROPE SAS
    França

    Compact Equipment

  3. YANMAR EUROPE B.V.
    Países Baixos

    AgriculturaSistemas de EnergiaMotorMarítimo

  4. YANMAR MARINE INTERNATIONAL B.V.
    Países Baixos

    Marinho

  5. YANMAR TURKEY MAKINE A.S
    Turkey

    AgricultureEnergy SystemsCompact EquipmentEngine

Ásia-Pacífico

  1. YANMAR ASIA (SINGAPURA) CORPORATION PTE. LTD.
    Cingapura

    Compact EquipmentEnergy SystemsEngineMarine

  2. MOTOR YANMAR (SHANGHAI) CO., LTD.
    China (Xangai)

    Compact EquipmentEnergy SystemsEngineComponent

  3. YANMAR AGRICULTURAL EQUIPMENT (CHINA) CO., LTD.
    China (Wuxi)

    Agricultura

  4. YANMAR AGRICULTURAL MACHINERY (KOREA) CO., LTD.
    Coréia

    Agricultura

  5. YANMAR S.P. CO., LTD.
    Tailândia

    AgricultureCompact EquipmentEngine

  6. PT. YANMAR DIESEL INDONESIA
    Indonésia

    MotorAgrícola

  7. YANMAR MYANMAR CO., LTD.
    Myanmar

    Agricultura

  8. YANMAR ENGINE MANUFACTURING INDIA PRIVATE LIMITED
    Índia

    Motor

  9. YANMAR COROMANDEL AGRISOLUTIONS PRIVATE LIMITED
    Índia

    Agricultura

  10. YANMAR PHILIPPINES CORPORATION
    Philippines

    Agricultura

  11. YANMAR AGRICULTURAL MACHINERY VIETNAM
    COMPANY LIMITED
    Vietnam

    Agricultura

  • * As of April 2020

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