About Service Awards

“Yanmar Service Awards” is an event for awarding Yanmar’s service staffs.
The outline of this award and the participating companies are as follows.

Every year, Yanmar selects and commends excellent service staff not only in Japan but also around the world.
This commending event is the Service Awards.
The scale of this award has expanded to dealers and distributors and is still rolling out.
We will continue to praise and enhance efforts of all service staff who are involved in Yanmar products and practice locally-based service around the world.

For all service staffs who maintain Yanmar products

Servis personeli kimdir?

Sadece gerçek servis elemanı değil, Yanmar'ın satış sonrası süreçlerinde yer alan herkese toplu olarak servis personeli denir.

Back Office | Field Staff | Training and Education

liderin mesajı

YANMAR GLOBAL CS CO., LTD.
President and CEO Kiyotaka HIRAMI

In recent years, the global business environment has changed rapidly in the flow of “globalization” and “digital transformation.”
Many of the products handled by the Yanmar Group are “production goods” that are indispensable for production activities in many fields. Therefore, stopping the customer's work due to machine down directly leads to a negative impact on the customer's business. Therefore, prompt and high-quality service activities, including timely preventive maintenance proposals, are becoming more and more important.
Yanmar Group has a vision of “maximizing a lifetime value that customers can obtain.” To achieve this, we believe that creating an environment in which service staff who support customers on-site can work with peace of mind and satisfaction is a top priority.
We have positioned and developed this Service Awards as one of our major pillars. We will continue to improve the quality of services of the Yanmar Group by self-improvement, and aim to be a group that customers choose permanently.

YANMAR İNŞAAT EKİPMANLARI LTD.
CEO Giuliano PARODI

In Yanmar, we want to facilitate and strengthen the relationship between the users and our distribution network and to provide consistently the best customer experience.
Many statistics demonstrate that up to 80% of the customer decision to buy the same brand from the same dealer is based on the aftermarket experience.
As customer expectations about service evolve continuously, as technology provides increasing opportunities, especially within the digital transformation, Yanmar Service
Awards are a great forum of reflection, of sharing and of learning which highlight the importance the Yanmar Group dedicates to the subject of customer and aftermarket experience.

Aday Haritası

Japonya

  1. YANMAR İNŞAAT EKİPMANLARI CO., LTD.
    Japonya

    Compact Equipment

  2. YANMAR AGRI JAPAN CO., LTD.
    Japonya

    Tarım

  3. YANMAR DENİZ SİSTEMİ CO., LTD.
    Japonya

    Motor

  4. YANMAR MÜHENDİSLİK CO., LTD.
    Japonya

    Motor

  5. YANMAR ENERJİ SİSTEMİ CO., LTD.
    Japonya

    Enerji Sistemleri

  6. YANMAR YEŞİL SİSTEM CO., LTD.
    Japonya

    Tarım

Kuzey Amerika / Latin Amerika

  1. YANMAR AMERICA CORPORATION
    Amerika

    AgricultureCompact EquipmentEnergy SystemsEngineMarine

  2. YANMAR GÜNEY AMERİKA ENDÜSTRİ DE MAQUINAS LTDA.
    Brezilya

    AgricultureCompact Equipment

  3. YANMAR COMPACT EQUIPMENT NORTH AMERICA
    Amerika

    Compact Equipment

  4. TUFF TORQ CORPORATION
    Amerika

    Component

Avrupa / Orta Doğu

  1. YANMAR COMPACT Almanya GmbH
    Almanya

    Compact Equipment

  2. YANMAR İNŞAAT EKİPMANLARI AVRUPA SAS
    Fransa

    Compact Equipment

  3. YANMAR EUROPE B.V.
    Hollanda

    TarımEnerji SistemleriMotorDenizcilik

  4. YANMAR MARINE INTERNATIONAL B.V.
    Hollanda

    Deniz

  5. YANMAR TURKEY MAKINE A.S
    Turkey

    AgricultureEnergy SystemsCompact EquipmentEngine

Asya Pasifik

  1. YANMAR ASYA (SİNGAPUR) CORPORATION PTE. LTD.
    Singapur

    Compact EquipmentEnergy SystemsEngineMarine

  2. YANMAR MOTOR (SHANGHAI) CO., LTD.
    Çin (Şangay)

    Compact EquipmentEnergy SystemsEngineComponent

  3. YANMAR TARIM EKİPMANLARI (ÇİN) CO., LTD.
    Çin (Wuxi)

    Tarım

  4. YANMAR TARIM MAKİNALARI (KORE) CO., LTD.
    Kore

    Tarım

  5. YANMAR S.P. CO., LTD.
    Tayland

    AgricultureCompact EquipmentEngine

  6. PT. YANMAR DİZEL ENDONEZYA
    Endonezya

    ziraatmotoru

  7. YANMAR MYANMAR CO., LTD.
    Myanmar

    Tarım

  8. YANMAR ENGINE MANUFACTURING INDIA PRIVATE LIMITED
    Hindistan

    Motor

  9. YANMAR COROMANDEL AGRISOLUTIONS PRIVATE LIMITED
    Hindistan

    Tarım

  10. YANMAR PHILIPPINES CORPORATION
    Philippines

    Tarım

  11. YANMAR AGRICULTURAL MACHINERY VIETNAM
    COMPANY LIMITED
    Vietnam

    Tarım

  • * As of April 2020

Doküman ve Destek