Områderepresentant er
valgt ved Kyushu-grenens finaler.

Fredag 13. november 2020 ble finalen i Kyushu-grenutvalgsturneringen til YANMAR AGRI JAPAN Service Contest holdt i Agri Solutions Center i YANMAR AGRI JAPAN CO., LTD., Kyushu-avdelingskontoret.
Det er 202 tekniske ansatte under jurisdiksjonen til Kyushu-avdelingskontoret. Blant dem jobbet 3 utmerkede tekniske medarbeidere som vant den strenge kåringen denne dagen sammen om billetten til å delta i den nasjonale konkurransen.
Av de 3 kan kun én gå videre til neste nasjonale konkurranse. Konkurransen fortsatte med seriøs oppmerksomhet fra både deltakerne og dommerne, og Kyushu-områdets representant for 2020 ble avgjort.

Forutsatt daglige aktiviteter, undersøkes tekniske evner og foreslå ferdigheter.

The competition at Yanmar Agri Japan was in two parts. A “technical part” to check technical abilities and a “proposal part” to look at proposal skills in certain conversations.
“Technical part” was held outdoors. Machine troubles are to be solved technically. In addition to the normally used tools, the judges see whether they can use the functions of Yanmar’s original service system “SA-D (Smart Assist-Direct)*” for a quicker and safer repairment. Based on the examination sheet, judges score the process of finishing in time while utilizing daily knowledge.

“Proposal part” was held indoors. A role-playing system was adopted in which other Yanmar employees acted as customers and contestants served them. The point here is whether the staff is able to serve a customer dissatisfied with the estimated price so that they can understand and make a deal. Contestants provide explanations that are easy for customers to understand and convince, while presenting quotations and materials prepared in advance. It is an important examination for us to explain carefully what part of the machine needs repair and what caused it to break down, because this can lead to our trust.

Med alt håp, til de nasjonale.

It was November... but sunny as it can be. All were sweating at the contest. During the examination, other sales staff members were also watching seriously, and it seemed that they were looking for something that they could incorporate or refer to. In addition, the judges that gathered from within the jurisdiction of the Kyushu branch office for each department are also conducting the examination sincerely with a fair eye. It was a contest where anyone could feel the unwavering passion from all the people involved.
At the award ceremony, Mr. Kanaizumi, who was last year’s winner who participated as a judge, encouraged Mr. Nakazono, the representative of the Kyushu area. “The good atmosphere of your store was shown by the words that you strongly responded to a customer in the proposal power part ‘Leave it to Yanmar’. Please do your best for the national competition.” President Sugiyama, who also participated as a judge, closed the Service Contest Kyushu branch final tournament “I think it's a lot of detailed work, but you’ve been working hard and I've learned a lot too.”

• * Merk: SA-D er forkortelsen for Smart Assist-Direct. Yanmars system for å støtte vedlikehold som å administrere den nåværende tilstanden til motorer og elektriske systemer, havarier og utskifting av deler. Kontroll og drift kan gjøres på PC eller nettbrett.