El representante de área es
elegido en la final de la sucursal de Kyushu.

El viernes 13 de noviembre de 2020 se llevó a cabo la final del torneo de selección de sucursales de Kyushu del Concurso de servicio de YANMAR AGRI JAPAN en el Centro de Soluciones Agrícolas en YANMAR AGRI JAPAN CO., LTD., Sucursal de Kyushu.
Hay 202 empleados técnicos bajo la jurisdicción de la sucursal de Kyushu. Entre ellos, los 3 excelentes empleados técnicos que ganaron la estricta selección trabajaron juntos en este día por el pase para participar en la competencia nacional.
De los 3, solo uno puede avanzar a la próxima competición nacional. El concurso continuó con gran atención tanto de los concursantes como de los jueces y se decidió el representante del área de Kyushu para 2020.

Se examinan las actividades diarias, las capacidades técnicas y las habilidades de propuesta.

The competition at Yanmar Agri Japan was in two parts. A “technical part” to check technical abilities and a “proposal part” to look at proposal skills in certain conversations.
“Technical part” was held outdoors. Machine troubles are to be solved technically. In addition to the normally used tools, the judges see whether they can use the functions of Yanmar’s original service system “SA-D (Smart Assist-Direct)*” for a quicker and safer repairment. Based on the examination sheet, judges score the process of finishing in time while utilizing daily knowledge.

“Proposal part” was held indoors. A role-playing system was adopted in which other Yanmar employees acted as customers and contestants served them. The point here is whether the staff is able to serve a customer dissatisfied with the estimated price so that they can understand and make a deal. Contestants provide explanations that are easy for customers to understand and convince, while presenting quotations and materials prepared in advance. It is an important examination for us to explain carefully what part of the machine needs repair and what caused it to break down, because this can lead to our trust.

Con toda esperanza, a los nacionales.

It was November... but sunny as it can be. All were sweating at the contest. During the examination, other sales staff members were also watching seriously, and it seemed that they were looking for something that they could incorporate or refer to. In addition, the judges that gathered from within the jurisdiction of the Kyushu branch office for each department are also conducting the examination sincerely with a fair eye. It was a contest where anyone could feel the unwavering passion from all the people involved.
At the award ceremony, Mr. Kanaizumi, who was last year’s winner who participated as a judge, encouraged Mr. Nakazono, the representative of the Kyushu area. “The good atmosphere of your store was shown by the words that you strongly responded to a customer in the proposal power part ‘Leave it to Yanmar’. Please do your best for the national competition.” President Sugiyama, who also participated as a judge, closed the Service Contest Kyushu branch final tournament “I think it's a lot of detailed work, but you’ve been working hard and I've learned a lot too.”

• *Nota: SA-D es la abreviatura de Smart Assist-Direct. El sistema de Yanmar para respaldar el mantenimiento, como la gestión del estado actual de motores y sistemas eléctricos, averías y sustitución de piezas. La verificación y el funcionamiento se pueden realizar en un PC o tableta.