YANMAR GLOBAL CS CO., LTD.

Mission and Vision

YANMAR GLOBAL CS CO., LTD.Mission and Vision We utilize technological innovation and understand the needs of our customers to provide “high quality customer service” and pursue “genuine customer satisfying group company”.

A Message from the President

I would like to thank you for your continued patronage of Yanmar products and services through Yanmar Group companies.

In recent years, the diversification of customer needs and the evolution of IoT technology have created a need to provide added value in the after-sales service field that leads to true solutions to customer issues.

Since its establishment, Yanmar Global CS Co., Ltd. has been responsible for the after-sales service of the Yanmar Group. In order to realize "No Downtime Service" the company has been identifying efficient service tools, speedily supplying repair parts, maintaining timely information on repair parts, producing service documents essential for after-sales service, and providing after-sales service-related products.

The Yanmar Synergy Square, our headquarters located in Amagasaki City, Hyogo Prefecture, is a base for improving customer satisfaction on a global scale. With the "Remote Support Center" for monitoring customers' valuable machines and touring floors for customers under the theme of "Service Information Hub”, visitors will be able to see the history of Yanmar's services, the current global service development, and the near-future services. I hope that all of you who patronize Yanmar products, and our business partners will visit our facility and experience Yanmar's concept of service.

We look forward to your continued guidance and encouragement in the future.

Arjan van Geest
President
YANMAR GLOBAL CS CO., LTD.

Company Profile

Appearance
Trade Name YANMAR GLOBAL CS CO., LTD.
Headquarters YANMAR SYNERGY SQUARE 1-1-4, Jyokoji, Amagasaki, Hyogo, Japan
Established April 1, 2020
Capital 20 million yen
Employees 191 (as of April 2024)
President Arjan van Geest
Business Activities After-sales service activities including parts inventory management
Shareholding Ratio Yanmar Holdings Co., Ltd 100%

Address of Head Office

Yanmar Synergy Square

The Yanmar Synergy Square, where our headquarters is located, is based on the concept of promoting Yanmar’s after-sales service and has exhibition facilities that allow our customers to experience Yanmar’s concept of service. By pooling ideas and knowhow, and generating synergy together with our customers and business partners around the world, we will create totally new and pioneering services.

An in-depth look at YANMAR SYNERGY SQUARE, the Yanmar Group’s service base!

Related information

Service Awards

After Sales Service

YANMAR SYNERGY SQUARE

Ymedia

YANMAR//ACADEMY
  • ※In April 2020, Yanmar Co., Ltd. went through a corporate split-up as a result of business reorganization. Some of the corporate names may remain in the warranty card, brochure, and user manual of the purchased product, but will be updated accordingly. Documents printed with former corporate names may continue to be used.

Inquiries and Support