Mid Sr. Account Manager
Mid-SENIOR account manager
Almere, the Netherlands
Fulltime
HBO (or equal by experience)
Yanmar Marine International is a reliable partner that delivers outstanding on-water experiences. Our unwavering commitment to customer satisfaction has propelled significant growth in our order volume in recent years. Our ethos remains pioneering and steadfastly devoted to optimising customer service.
To fuel further expansion and nurture our valued customer relationships, we’re seeking to expand our ‘Global Sales Team’ because the best sales strategy is… a satisfied customer.
What are you going to do?
In this position, you are a member of the Global YMI Sales department. As a mid-senior Account Manager, you will work in an enthusiastic international team that does its utmost to ensure that we understand what our customers need and provide them with the best solutions, products, and services.
You will frequently visit prospects or existing international distributors and discuss their revenue, orders, and requirements. The aim is to map the forecast and agree on the delivery conditions.
Your main tasks and responsibilities:
- Enhanced customer care through proactive and responsive communication, visiting them regularly;
- Assess customer’s needs and suggest appropriate products, services, and/or solutions;
- Develop sales and marketing plans and prepare strategies to protect, grow, and diversify the relationship with targeted customers;
- Review and report on customer retention, business opportunity and market trends;
- Provide information by collecting, analysing, and summarising data/trends for accurate sales projections and purchase sales & inventory planning;
- Retrieve local market and competition information to support product and business development;
- Investigate complaints and shipments, make follow-up proposals, resolve problems, and ensure customers receive high-quality customer service.
Who are we looking for?
The ideal candidate for the mid-senior Account Manager role is natural at building and maintaining long-term relationships. You thrive in an international, dynamic environment where no two days are alike, relying on your organisational prowess to excel. Your true challenge lies in exceeding expectations and collaborative team effort.
The ideal candidate:
- Minimum HBO educational level (or equal by experience);
- 5 years of experience in B2B Sales, preferably within technical industries;.
- Technical aptitude or knowledge;
- Affinity to the Maritime sector is highly preferred;
- The following mindset qualities apply to you: adaptability, proactive and strong focus on relation management;
- Strong language skills and fluency in spoken and written English are necessary. French, German, Dutch or any other language is preferred.
- Applicants must currently reside in the Netherlands and possess eligibility to work in the country, including having a valid work permit or passport.
Applicants must currently reside in the Netherlands and possess eligibility to work in the country, including having a valid work permit or passport.
Work location:
Your primary office location is in Almere, the Netherlands, but hybrid working is possible for this position. You’ll also frequently visit our valued customers.
What do we offer?
As a mid-senior account manager, you are of absolute value to our customer satisfaction. We offer a position in a truly international organization, with respect for each individual’s culture and room for individual development.
This is a job in a dynamic environment where every day is different. You will have the freedom to take initiative and express ideas. Motivated and open colleagues will be pleased to welcome you. Yanmar is a stable and solid employer.
Employee Benefits:
- A competitive salary matching your knowledge and experience;
- Possibilities to work from home;
- A standard working week of 37.5 hours, with flexible working hours
- The possibility of following training and education;
- Possibility for gym subscription and bike plan;
- Employee benefits plan with discounts on various products and services;
- Possibility to join the FC Almere City soccer games;
- Plenty of outings, sports activities (Almere City run) and company parties;
- Commuting allowance;
- 27 vacation days (+ the ability to build up time for time);
- 8% holiday allowance and year-end bonus based on company results.
MEET ONE OF YOUR NEW COLLEAGUES:
Bas Eerden – Global Sales Manager
As a sailor, I understand the importance of a reliable engine on board. It should work at all times and under all circumstances! With over 100 years of experience, Yanmar builds to the highest Japanese quality standards, resulting in unsurpassed reliability in our industry. My sales crew are all team players who are customer-focused and build long-term relationships. We work hard and efficiently but always remember to enjoy and celebrate successes.
The application process is clear and fast:
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